How we collect, use, and protect your information.
This Privacy Policy explains how Embody Brands (“Embody,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our websites, interact with our services, receive care, or communicate with us by phone, email, or text message. By using our sites or services, you agree to the practices described in this Privacy Policy.
Embody Brands is comprised of two core entities that together form an integrated wellness ecosystem:
A licensed medical practice offering:
We collect information in the following categories so that we can deliver our services, communicate with you, and meet our legal obligations.
We use the information we collect to:
You can opt out of marketing emails at any time by clicking the “unsubscribe” link in any marketing message or contacting us at info@heyembody.com.
When you provide your phone number to Embody — including during checkout, account registration, promotional sign-ups, or other opt-in forms — you consent to receive transactional and/or marketing text messages. These messages may include:
Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@heyembody.com.
Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Your mobile phone number, the fact that you opted in to receive text messages, and any related consent information are used solely to deliver the communications you have requested from Embody. We do not share this information with third-party marketers, advertising networks, or affiliated brands for their own marketing or promotional use. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Our website uses cookies and similar tracking technologies to operate the site, remember your preferences, analyze performance, and support cart-recovery messaging. This may include:
This information may be used to determine when to send cart reminder messages via SMS or email, provided you have opted in to receive such communications. You may control or disable cookies through your browser settings, but certain website features may not work properly if cookies are disabled.
We do not sell, share, rent, or otherwise disclose your personal information to third parties.
We do not sell your personal information. We do not rent your personal information. We do not share your personal information with third parties or affiliates for their own marketing or promotional purposes.
We may share limited personal information only with trusted service providers that help us operate our business, and only to the extent necessary for them to perform services on our behalf. These may include:
These service providers are contractually required to protect your information, use it solely for the authorized business purposes for which it was disclosed, and not use it for their own marketing or promotional purposes.
We may also disclose information when required by law, in response to lawful legal process, or to protect the rights, safety, or property of Embody, our patients, members, or the public.
All care provided by Embody Health, PLLC complies with the Health Insurance Portability and Accountability Act (HIPAA). We use and disclose protected health information (PHI) only:
Telehealth services are conducted on encrypted, HIPAA-compliant platforms. We recommend using a secure device and a private location when participating in telehealth visits. Our full Notice of Privacy Practices (NPP) is provided at your first clinical appointment and is available on request at info@heyembody.com.
Depending on your jurisdiction and the nature of your relationship with us, you may have the right to:
To exercise any of these rights, contact us at info@heyembody.com.
We use reasonable administrative, technical, and physical safeguards to protect your information, including:
No method of transmission or storage is 100% secure. Your use of our site and services is at your own risk, and we cannot guarantee absolute security.
If you enable location services or interact with location-based features on our website, we may collect general geographic information such as your IP address, approximate device location (if permitted through your browser settings), and regional information relevant to shipping, analytics, or fraud prevention.
We use this information to:
Location data is not used for precise real-time tracking unless explicitly disclosed and consented to. You may disable location services at any time through your device or browser settings.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verified parental consent. If we learn that we have inadvertently collected such information, we will delete it promptly.
Our website may contain links to third-party sites, products, or platforms. We are not responsible for the privacy practices of those external sites. We encourage you to review the privacy policies of any third-party services you visit.
We may update this Privacy Policy from time to time. Any changes will be effective once the revised policy is posted with an updated effective date. Your continued use of our sites or services after the changes are posted constitutes your acceptance of the updated policy.
Questions about this Privacy Policy, your rights, or our HIPAA practices can be directed to:
Embody Brands
Email: info@heyembody.com