Question 1

How does Embody Health work?

Accepted Answer

Start with a consultation with one of our board-certified providers, or book an initial appointment. You are seen by a clinician who creates a treatment plan tailored specifically for you. Use insurance where appropriate and cash pay for other services.

Question 2

What states do you serve?

Accepted Answer

North Carolina, in person and virtually. In person at 1000 N Lake Park Blvd STE 175, Carolina Beach. Texas, Virginia and New York are pending. Want us in your state? Send us a message at info@heyembody.com.

Question 3

What does Embody Health treat?

Accepted Answer

Hormonal, metabolic and gynecological conditions, pelvic floor dysfunction, and skin. The full list is under What we treat. If yours is not on it, ask us.

Question 4

Do I have to be a member?

Accepted Answer

No. Clinical visits are billed to your insurance or paid per visit, with or without a membership.

Question 5

Do you take insurance?

Accepted Answer

Yes. We accept Aetna, Blue Cross Blue Shield, Cigna, UnitedHealthcare, Healthy Blue North Carolina, NC Medicaid and TRICARE. For more information or to check coverage, email us at info@heyembody.com.

Question 6

What does insurance cover?

Accepted Answer

Email us at info@heyembody.com to check your coverage.

Question 7

What does a visit cost without insurance?

Accepted Answer

$250 for a new patient and $150 for a follow-up. Pelvic floor therapy is priced separately. See Insurance & Pricing for the full rates.

Question 8

Are labs and prescriptions included?

Accepted Answer

No. Where your insurance covers them they are billed to your plan, and what you pay depends on your individual insurance plan coverage.

Question 9

Can I use my HSA or FSA? Can I get a superbill?

Accepted Answer

We accept HSA and FSA. We do provide superbills.

Question 10

Is pelvic floor therapy covered by insurance?

Accepted Answer

Pelvic floor therapy is self-pay for now, and we are working to add insurance for it. We provide superbills you can submit to your plan, and we accept HSA and FSA. Rates are on Insurance & Pricing.

Question 11

What kind of classes do you have?

Accepted Answer

Our classes are held in person at our Carolina Beach location. We provide infrared heated and unheated mat pilates, yoga, barre, sculpt and strength classes.

Question 12

I am new to group fitness. Where do I start?

Accepted Answer

The Classic. It is our foundational pilates practice, unheated and low impact.

Question 13

What should I bring?

Accepted Answer

Water, a mat and comfortable clothes. Grip socks are optional. Mat rental is $5.

Question 14

Can I take class pregnant?

Accepted Answer

Our warm and unheated class options are pregnancy friendly and offer modifications.

Question 15

I just had a baby. When can I come back?

Accepted Answer

You can book an appointment with one of our providers to be cleared to return to exercise. Mom + Me Pilates can be taken with baby from six weeks.

Question 16

What if I am injured?

Accepted Answer

Get cleared by one of our providers prior to taking class.

Question 17

Where can I see the schedule?

Accepted Answer

On the Classes & Memberships page. The live schedule is there and you can book straight from it.

Question 18

What if I am running late?

Accepted Answer

There is a five-minute grace period, then the doors lock. Late fees and cancellation fees apply.

Question 19

What are the late and no-show fees?

Accepted Answer

Cancel at least 12 hours before class. A late cancellation or a no-show is $15, charged automatically. Founding members get two waived a month.

Question 20

How much is membership?

Accepted Answer

See Classes & Memberships for all current offerings.

Question 21

Can I bring a guest?

Accepted Answer

Unlimited members get two guest passes a month.

Question 22

Can I freeze or cancel my membership?

Accepted Answer

Freeze is $15 a month with 30 days’ notice. Cancellation is in person or in writing with 30 days’ notice.

Question 23

What are your hours?

Accepted Answer

See our clinic availability or the studio schedule for up to date offerings.

Question 24

Is there parking?

Accepted Answer

Yes. Our Carolina Beach location has free parking.

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